Privacy Policy

1. Information we collect

We may collect information that you provide directly, including:

• your name, company, email address, and phone number;
• your province or territory and requested service;
• project details, preferred timeline, and other information included in your enquiry; and
• communications you send to us by email or through the quotation form.

Our website and service providers may also process limited technical information needed to operate and secure the site, such as IP address, browser type, device information, access times, and server logs.

2. How we use information

We use personal information only for reasonable business purposes, including to:

• review and respond to quotation requests and other enquiries;
• understand project requirements, confirm scope, and prepare proposals;
• communicate about requested services and active projects;
• operate, maintain, and protect our website and communications; and
• meet legal, regulatory, accounting, or professional obligations.

We do not sell personal information. We do not use information submitted for a quotation request to send unrelated promotional messages without consent.

3. Consent

By submitting information through the website or contacting us, you consent to its collection, use, and disclosure for the purposes described at the time of collection and in this policy. You may withdraw consent for future use, subject to legal or contractual restrictions, by contacting us.

4. Service providers and disclosure

Our quotation form is delivered through FormSubmit. We may also use providers for website hosting, email, security, and other business operations. These providers receive information only as needed to perform services for us and may process or store it outside your province or Canada, where it may be subject to the laws of that jurisdiction.

We may also disclose information when required by law, to protect legal rights or safety, or in connection with a business transaction. We do not otherwise disclose personal information without consent unless permitted or required by law.

5. Cookies and analytics

We do not currently use advertising cookies or a website analytics service. Essential technical features used by our hosting or security providers may still process basic device and request information. If we add analytics or other non-essential tracking in the future, we will update this policy and provide any notice or choices required by law.

6. Retention and safeguards

We retain personal information only as long as reasonably necessary for the purposes described above and to meet legal, accounting, contractual, or professional requirements. We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No internet transmission or storage system can be guaranteed to be completely secure.

7. Access, correction, and deletion requests

You may ask whether we hold your personal information and request access to it, correction of inaccurate information, or deletion where applicable. We may need to verify your identity and may retain information where permitted or required by law.

8. External links

Our website may link to services or websites operated by others. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

9. Changes to this policy

We may update this policy when our practices, services, or legal obligations change. The effective date at the top of this page identifies the latest version.

10. Contact our Privacy Officer

For a privacy question, request, or complaint, contact: